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Privacy Policy

Last updated: September 20, 2026

1. Introduction

EDUVYLIX ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our educational platform and services. We are committed to processing your data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable global privacy standards (such as GDPR).

2. Information We Collect and Legal Basis

2.1 Information You Provide

We process the following data based on your consent or as necessary to provide our services:

  • Account Information: Name, email address, username, password, and college/batch details when you create an account (necessary for service).
  • Profile Data: Optional profile information you choose to add (consent).
  • Communications: Messages, doubts, support requests, and feedback you send us (necessary for service).
  • Payment Information: Processed securely through our payment providers (necessary for service/contract).

2.2 Information Collected Automatically

We collect the following data based on your explicit consent via our Cookie Preferences:

  • Device & Usage Data: IP address, browser type, device information, operating system, and referring URLs.
  • Cookies & Tracking: We use essential cookies to maintain your session. Non-essential tracking (such as analytics) is only enabled if you opt-in.

3. Data Lifecycle & Retention

  • Purpose of Collection: We collect data solely to provide, operate, and maintain the Platform, track learning progress, and process payments.
  • Storage: Your data is stored securely using industry-standard encryption protocols.
  • Retention: We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations (e.g., tax and accounting laws).
  • Deletion: Upon receiving a verifiable erasure request, or when data is no longer necessary for its original purpose, we securely delete or anonymize your data.

4. Data Sharing & Third-Party Processors

We do not sell your personal information. We may share data only in the following cases:

  • Service Providers: Trusted vendors (hosting, payment processing, email delivery) who process data on our behalf under strict Data Processing Agreements.
  • Legal Requirements: If required by law, court order, or governmental authority.

5. Your Rights (DPDP Act & GDPR)

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can correct or update inaccurate or incomplete data via your account settings.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your account and associated data.
  • Right to Withdraw Consent: You can withdraw consent for optional data processing (like analytics) at any time through our Cookie Preferences.
  • Right to Grievance Redressal: You have the right to readily available means of grievance redressal (see Section 7).

6. Children's Privacy

The Platform is not intended for children under the age of 18 without parental consent. If we become aware that a child under 18 has provided us with personal data without verifiable parental consent, we will delete it.

7. Contact & Grievance Redressal

For questions, data access requests, or to raise a grievance regarding how your data is handled, please contact our designated privacy/grievance contact:

Email: eduvylix@gmail.com

We will acknowledge your grievance within 24 hours and aim to resolve it within 15 days.